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VistaPages Curses Off Customer
Cut, parse, weave and waffle. Some customer service cases we can really run around who’s in the right but Anne’s is a clear case of customer abuse. “From: VistaPages Billing Reply-To:...
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VistaPages Must Really Hate Having Customers
Surprise, surprise, Anne wasn’t the only customer VistaPages managed to piss off. After becoming disenchanted with VistaPages service, Ray wanted to cancel. Once they finally answered his ticket, it...
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Watch Your Mouth On Yahoo! Answers Or They'll Delete Your Email And Website
Reader Andrew has been a Yahoo! email paid subscriber for 8 years. He also has a Yahoo! Small Business account for his website and has a paid Flickr account. He also participates in Yahoo! Answers....
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Host Monster Turns On Customer, Shuts Down Blog Without Warning Or Sensical...
Web hosting company Host Monster only has so many SQLs to hand out to people, and can’t go around passing them out willy-nilly. Why, there are probably websites in Africa that don’t have any SQLs....
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Web Host Doesn't Let You Know About Bandwidth Overages For A Week, Wants $5,700
UPDATE: Additional Information On $5,700 Bandwidth Overage Story My Web hosting account is set up to send me a panicked e-mail if my bandwidth goes over a certain amount per day, but not everyone is...
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UPDATE: Additional Information On $5,700 Bandwidth Overage Story
Last week, we brought you the story of Mick, whose dedicated server was compromised and he was hit with $5700 in bandwidth charges. Many readers, especially those working in the field, had questions...
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Flee Geocities Before It Closes Forever
Before Blogspot and WordPress, and even before Google, there was Geocities. But no more. If you have files or content stored on Yahoo’s GeoCities service, be sure to back up or move or it by Monday....
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Verizon Takes Away FTP Access, Charges For It
Star commenter GitEmSteveDave contacted me this morning with a relatively minor but still irritating problem: he didn’t have FTP access to his webspace anymore. While all customers with Verizon as...
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Cox Ends Free Web Pages For Internet Service Customers
It’s understandable for a company to end a free service for customers when it’s little-used. But even if that was the case when Cox Communications decided to stop offering free personal Web hosting for...
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GoDaddy Offers Apology, Credit For Website Downtimes
While an anonymous hacker took credit for taking down web host GoDaddy earlier this week, the company says that the outage was their own darn fault. It wasn’t a hack or distributed denial of service...
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